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Angela Arbogast
Customer Service Manager
License #951146
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Ashley McManus
Account Manager
License #756343
Hi I am Ashley! I am originally from New Jersey but have been in Northern Virginia for some time now. I have many years of experience with auto insurance, home insurance and flood insurance. My passion is helping customers with their health insurance and life insurance needs! I enjoy getting to know State Farm customers so I can anticipate their needs. Outside of work you can catch me in a kickboxing class perfecting my roundhouse kick.
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Ben Bachman
Office Representative
My name is Ben! I joined the team in the summer of 2025 as a marketing intern. I am from Northern Virginia and am attending Virginia Tech, pursuing a major in Business Management. I am working alongside the team to help ensure State Farm customer's needs are met. Outside of work, I love to do play soccer, pickleball, golf, and spend lots of time with my friends and family!
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Benya Owens
Marketing Coordinator
License #1224946
I am originally from Thailand. My husband and I, along with our bunnies, moved from the Midwest to Northern Virginia a while ago. While we missed the small town, we have enjoyed living here! I strive to bring happiness to people around me. I look forward to assisting our State Farm customers with their insurance needs. I especially like to help customers establish their car insurance, renters and condo insurance.
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Brittany Brown
Account Representative
License #866676
I was born and raised in a small town in Georgia and I consider my husband and I to be some of the Bulldogs biggest fans. We used to live in Norfolk, VA when my husband was in the Navy, but relocated here in South Carolina after his service ended. My focus as a part of this team is to assist our team members and customers with billing, service and other tasks while providing remarkable service!
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Claudia O'Neill
Team Leader
License #891492
I am originally from Peru but have been working and living in NOVA for many years now. I joined the team in 2013 and have enjoyed the opportunity I have gotten to expand my knowledge in auto insurance and home insurance. My focus in the office is informing Hispanic customers on their options for life insurance and health insurance. In my spare time I enjoy spending quality time with my family and my lovable bulldog, Bella!
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Faith Groll
Team Leader
License #1203147
My name is Faith! I was born and raised in California and now live in Missouri with my soon to be husband and our puppy Archie! I have been with the office since 2020. I can help with your insurance needs from auto, home, life and pet insurance. I strive to provide remarkable service and my goal is to help make sure you are proud to be part of the State Farm family. In my free time you can catch me listening to my favorite playlists, spending time with family and our puppy Archie.
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Carson Hart
Office Representative
My name is Carson. I am from Arlington, Virginia and am pursuing a degree in Risk Mangement and Insurnace at the University of South Carolina. I joined the team in the summer of 2025 as an intern. I enjoy working with the team to help ensure State Farm customers needs are met. In my free time I love hanging out with my friends and my two dogs.
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Keith Knight
Office Manager
License #1102052
I am a Virginia native who loves spending time with my family and barbequing. I oversee daily support operations in the Arlington and Falls Church offices. I also assist State Farm customers who have recently relocated to the DC Metro area. My main focus is to help ensure customers receive the good neighbor service they deserve and expect, as well as make sure our offices run smoothly.
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Colin Scherer
Insurance Account Representative
License #1294884
My name is Colin Scherer, and I am an Insurance Account Representative for Kenya Knight, licensed in VA, DC, and MD in Property and Casualty, Health, Life and Annuities. Coming from over a decade of customer-based services, I am dedicated to the well-being and stability for all current and future customers. Most of my spare time is either playing video games with my 9-year-old son or being the "sound guy" for my daughter, who is a 16-year-old local musician.
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Daniela Robinson
Receptionist
License #1497446
Hello! My name is Daniela, and I was born and raised in Mexico City. In 2023, I moved to Virginia after getting married. I am fluent in both Spanish and English, and I am dedicated to providing exceptional service to State Farm customers. Whether you have billing questions or other needs, I am here to assist you. I am excited to get to know each of you and build a long-term relationship. During my free time, I enjoy trying new foods, reading, working out, and exploring new places.
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Susana Zevallos
Account Manager
License #500696
I am originally from Peru and I have been in Northern Virginia for over 20 years. I enjoy spending time with family and biking with my daughter. I have been with Kenya since 2007 and I enjoy helping State Farm customers save money on their insurance! My passion is informing customers in particular Hispanic customers with their life insurance, workers compensation and commercial insurance needs.
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Yessica Castellon Mattos
Office Representative
License #1130718
I am originally from Bolivia but have been working in Northern Virginia for many years now. I joined the Kenya Knight State Farm team in 2019 and have enjoyed the opportunity to assist customers with their home and auto insurance. Outside of the office, I enjoy spending quality time with my daughter and family.
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Erika Turner
Office Representative
License #1413094
I'm Erika originally from Venezuela and currently living in GA. I love helping people with their insurance questions as well as helping them cover their family with life insurance. When I'm not at work I enjoy spending time with my husband and baby boy. I love to travel and baseball is my favorite sport!
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Jazmin Mejia
Customer Service Representative
Hi, I am Jazmin! I was born in El Salvador and am fluent in both Spanish and English. I am a proud mother of two wonderful kids and have called Northern Virginia home for the past 31 years. With 19 years of experience in the hospitality industry, providing excellent customer service is my highest priority. I look forward to getting to know you personally and ensuring all of your insurance needs are met.
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Kimeree Bates
Office Representative
License #1509455
Hi my name is Kimeree! I was born and raised in Arizona and now live in Vienna, VA with my husband, 2 teenage children and my fur baby, Lucy Penelope! I was lucky to join this great office in September 2024. My goal each day is to provide remarkable customer service to our State Farm family and friends. In my free time you can catch me doing anything outdoors such as kayaking, hiking, camping, fishing and spending time with my family and dog.
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Linda Nguyen
Insurance Account Representative
License #1500561
My name is Linda, I am a native Northern Virginian and a proud George Mason University alumnus. I enjoy traveling and am passionate about making music with my friends in chorus. I am bilingual in English and Vietnamese and love sharing my culture with others. Outside of work, I am a gamer who occasionally sews and crochets.
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Sara Blume
Agent's Executive Assistant
License #1507429
Hello, I am Sara! I joined the team in 2025 remotely from Wilmington, North Carolina. After working in direct crisis response for a decade, I am thrilled to be on the other side of things helping here. My goal is to support those I assist, ensuring that their focus remains on what truly matters. Otherwise, I spend my time reading & volunteering by training therapy dogs. Thanks for giving us the opportunity to work together to make every day a little more manageable!
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Susy Vargas-Soliz
Customer Service Representative
Hi! My name is Susy, I was born and raised in Northern VA. My family is originally from Bolivia, and I am fluent in both English and Spanish. I am dedicated to delivering excellent customer service and create a positive experience for everyone I work with. In my free time, you will find me listening to music, exploring new creative projects, and spending time with loved ones.
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William Knight
Staff Assistant